Privacy Policy

This Privacy Policy explains how SIA Deep Relay X (“we”, “us”, “our”) processes personal data when you visit our website or contact us about B2B software development services.

Controller

CompanySIA Deep Relay X
Registered addressPlēksnes iela 6 – 66, Rīga, LV-1016, Latvia
Registration No.40203746736
Emaildeeprelayx@gmail.com
Phone+371 29878206

We act as the data controller for personal data collected through this website and our business contact channels.

We are not required to appoint a Data Protection Officer (DPO) under Article 37 GDPR. For all privacy-related requests, contact us at the email above with the subject line “Privacy request”.

Scope

This policy applies to:

It does not replace a separate Data Processing Agreement (DPA) where we process personal data on behalf of a client as a processor under a software development contract.

Categories of personal data

CategoryExamplesSource
Identity & contactName, email, phoneForm, email, phone
ProfessionalCompany, message, website URLContact form
TechnicalIP, browser, timestampsServer logs
CommunicationMessage content and repliesForm, email

We do not intentionally collect special category data (Article 9 GDPR) through this website.

Purposes of processing

  1. Handling project inquiries — respond to briefing requests and schedule calls.
  2. Pre-contractual steps — proposals and estimates at your request.
  3. Contract performance — deliver development, integration, maintenance, or consulting.
  4. Website operation & security — hosting, abuse prevention, reliability.
  5. Legal compliance — accounting, tax, and regulatory obligations in Latvia/EU.
  6. Analytics (future) — aggregate traffic insights only with consent where required.

Legal bases (GDPR Article 6)

PurposeLegal basis
Contact form & emailArt. 6(1)(a) consent; Art. 6(1)(b) pre-contractual steps
Phone inquiriesArt. 6(1)(b); Art. 6(1)(f) legitimate interest
Server logs & securityArt. 6(1)(f) legitimate interest
Contracts & invoicingArt. 6(1)(b); Art. 6(1)(c) legal obligation
Future analyticsArt. 6(1)(a) consent via cookie banner

Retention periods

Data typeRetention
Contact form & sales inquiriesUp to 24 months after last meaningful contact
Contract & project recordsContract term + 7 years where required by law
Server / security logsTypically 30–90 days
Consent records3 years or until withdrawal
Tax & invoice dataUp to 7 years per Latvian law

Recipients and processors

We may share data with EU-based hosting providers, email tools, professional advisers, and authorities when required by law. We do not sell personal data. Client project sub-processors are listed in the relevant DPA.

Cookies and similar technologies

Current (May 2026): strictly necessary hosting/security processing; Google Fonts may receive connection metadata. Planned: privacy-oriented analytics only after a cookie consent banner.

Your rights (Articles 15–22 GDPR)

You may request access, rectification, erasure, restriction, portability, object to processing, withdraw consent, and lodge a complaint. Email deeprelayx@gmail.com — we respond within one month.

Security

We apply measures under Article 32 GDPR, including HTTPS and access controls. Do not send trade secrets via the open form without agreeing a secure channel first.

Children

Our services target B2B clients. We do not knowingly collect data from individuals under 16.

Changes to this policy

We may update this policy; the “Last updated” date will change accordingly.

Supervisory authority (Latvia)

Datu valsts inspekcija (Data State Inspectorate)
https://www.dvi.gov.lv/en
Elijas iela 17, Rīga, LV-1050, Latvia

Contact

SIA Deep Relay X
Plēksnes iela 6 – 66, Rīga, LV-1016, Latvia
deeprelayx@gmail.com · +371 29878206