Privacy Policy
This Privacy Policy explains how SIA Deep Relay X (“we”, “us”, “our”) processes personal data when you visit our website or contact us about B2B software development services.
Controller
| Company | SIA Deep Relay X |
|---|---|
| Registered address | Plēksnes iela 6 – 66, Rīga, LV-1016, Latvia |
| Registration No. | 40203746736 |
| deeprelayx@gmail.com | |
| Phone | +371 29878206 |
We act as the data controller for personal data collected through this website and our business contact channels.
We are not required to appoint a Data Protection Officer (DPO) under Article 37 GDPR. For all privacy-related requests, contact us at the email above with the subject line “Privacy request”.
Scope
This policy applies to:
- Visitors of our marketing website (including the “Let’s talk” / briefing contact form);
- Prospective and existing B2B clients who contact us by email or phone;
- Data subjects who exercise their rights under the GDPR.
It does not replace a separate Data Processing Agreement (DPA) where we process personal data on behalf of a client as a processor under a software development contract.
Categories of personal data
| Category | Examples | Source |
|---|---|---|
| Identity & contact | Name, email, phone | Form, email, phone |
| Professional | Company, message, website URL | Contact form |
| Technical | IP, browser, timestamps | Server logs |
| Communication | Message content and replies | Form, email |
We do not intentionally collect special category data (Article 9 GDPR) through this website.
Purposes of processing
- Handling project inquiries — respond to briefing requests and schedule calls.
- Pre-contractual steps — proposals and estimates at your request.
- Contract performance — deliver development, integration, maintenance, or consulting.
- Website operation & security — hosting, abuse prevention, reliability.
- Legal compliance — accounting, tax, and regulatory obligations in Latvia/EU.
- Analytics (future) — aggregate traffic insights only with consent where required.
Legal bases (GDPR Article 6)
| Purpose | Legal basis |
|---|---|
| Contact form & email | Art. 6(1)(a) consent; Art. 6(1)(b) pre-contractual steps |
| Phone inquiries | Art. 6(1)(b); Art. 6(1)(f) legitimate interest |
| Server logs & security | Art. 6(1)(f) legitimate interest |
| Contracts & invoicing | Art. 6(1)(b); Art. 6(1)(c) legal obligation |
| Future analytics | Art. 6(1)(a) consent via cookie banner |
Retention periods
| Data type | Retention |
|---|---|
| Contact form & sales inquiries | Up to 24 months after last meaningful contact |
| Contract & project records | Contract term + 7 years where required by law |
| Server / security logs | Typically 30–90 days |
| Consent records | 3 years or until withdrawal |
| Tax & invoice data | Up to 7 years per Latvian law |
Recipients and processors
We may share data with EU-based hosting providers, email tools, professional advisers, and authorities when required by law. We do not sell personal data. Client project sub-processors are listed in the relevant DPA.
Cookies and similar technologies
Current (May 2026): strictly necessary hosting/security processing; Google Fonts may receive connection metadata. Planned: privacy-oriented analytics only after a cookie consent banner.
Your rights (Articles 15–22 GDPR)
You may request access, rectification, erasure, restriction, portability, object to processing, withdraw consent, and lodge a complaint. Email deeprelayx@gmail.com — we respond within one month.
Security
We apply measures under Article 32 GDPR, including HTTPS and access controls. Do not send trade secrets via the open form without agreeing a secure channel first.
Children
Our services target B2B clients. We do not knowingly collect data from individuals under 16.
Changes to this policy
We may update this policy; the “Last updated” date will change accordingly.
Supervisory authority (Latvia)
Datu valsts inspekcija (Data State Inspectorate)
https://www.dvi.gov.lv/en
Elijas iela 17, Rīga, LV-1050, Latvia
Contact
SIA Deep Relay X
Plēksnes iela 6 – 66, Rīga, LV-1016, Latvia
deeprelayx@gmail.com · +371 29878206